Host Gator was established in early 2002 and has since grown from a single server web host to be the web host for over 420,000 websites and domains. Host Gator has grown so fast and furious that they are now owning their very own web hosting data centers in Dallas, Texas - United States of America. Their web hosting is feature rich and extremely well priced. And if you wish to speak to the CEO you can request your support ticket to be assigned directly to him. Host Gator wants you to be satisfied with the service and they will go a long way to work with you to get this accomplished for you. |
| Reliability |
Host Gator Web Hosting provides powerful and reliable web hosting solutions since the very beginning. Quality hardware and Tier I providers of hardware and service are standard. Their support team is well trained and the available 24/7 support exceeds expectations easily. Server uptime is at or above the promised levels. Chat statistics and other information showing the service level is often made public on the company blog. Host Gator wants you to know that reliable service is by no means an accident. |
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| Price Value |
Host Gator provides cheap web hosting - no doubt about it. While they aim to lock in customers into long-term commitments it actually helps to keep the cost low. Less administrative work for billing and less credit card processing fees result in lower prices. Other web hosts trying to match pricing, features, and service can often do so on paper, but when it comes to living up to those promises only Host Gator seems to be able to meet their own promises. Short and sweet - Host Gator's web hosting prices are low and very affordable even for the smallest wallet. |
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| Control Panel |
Host Gator (as many others) offers the well-known CPanel web control panel interface with all hosting accounts. Each account also has access to the Fantastico collection of self-installing scripts at no extra cost. Even less experienced webmasters have no problems managing their accounts with these great tools at hand. Tutorials are available as well. Cpanel has shown great reliability and the software is frequently improved and updated so that are not stuck with the existing feature set. |
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| Customer Support |
Host Gator offers once more again outstanding customer service and tech support to all customers. Several support options are available at no extra charge. Phone support, an online ticketing system, online community and online chat are ways how to receive support when needed. A large knowledge base and flash-based tutorials provide a great resource for customers. When we tested support we did not see any gaps in knowledge. Tickets were worked on fast and efficient and it seemed like they only let us go when they were sure we were satisfied with the provided solution. The low price for web hosting does not result in low cost support. Other web hosts we worked with the in past had much more problems providing proper support and those guys were charging 3 times as much for less features. |
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| Our Conclusion : |
Host Gator is well positioned on our Top 11 list of web hosts. They are a true asset on our list due to the price and value they offer. The great products they offer - combined with extremely low web hosting prices and awesome service - there is huge value for web hosting customers. In addition we really liked the fact how easy going the Host Gator CEO is and that you can actually talk to him if you feel like there is a need for that. This very personal and hands-down approach separates Host Gator from the competition for sure.. |
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